We maintain a Check-in time at 14:00 and Check-out time by 12:00 (noon)
This is consistent with norms Pan-India for all heritage properties
Kindly inform us of your estimated time of arrival to better prepare your stay.
Should you want to guarantee an early check-in, we would recommend booking
the night prior to your arrival
This is applicable for all bookings – individual or group
Identity Documents
Government of India’s security regulations mandate all guests to show an identity
proof (passport for overseas citizens with valid Indian visa or OCI) at the time of
check-in to the hotel check-in team.
Please do ensure that you carry this with you
Tariff
Total room rent is payable in advance in order to confirm the room booking
Please refer to tariff plan within the Rooms tab on the website
Bed tea, Breakfast and evening tea are included in the room rent
Special charges due to excess demand for festivities, scheduled holidays, Christmas, and New Year
Outside visitors are permitted to visit open areas within the property at a nominal
fee of Rs.200 per person for a maximum of 90 minutes. No access to swimming
pool is permitted. This includes tea/coffee/soft-drink as beverages
All tariff and charges including rooms, food & beverage and services are exclusive
of taxes. CGST and SGST rates as per the GST Act and GST Rules & Regulations are applicable as on the date of the booking and may change subject to intimation from Government of India
Food & Beverage
We are a strictly vegetarian hotel
Vegan food would need special instructions and two days prior notice
No outside non-vegetarian foods are allowed
Breakfast is served from 08:00 to 10:00
Lunch is served from 13:00 to 15:00
Dinner is served from 20:00 to 22:00
Personal food and beverages are strictly not permitted on the hotel premises unless there is a dietary or medical requirement for the same
Inhouse guest rate: Breakfast - Rs. 250; Lunch – Rs. 650 and Dinner – Rs. 750
per meal. GST on actuals
Non-residents / Visitors can book their table offering meals at the following rates:
Breakfast – Rs. 300; Lunch – Rs. 750 and Dinner Rs 850. GST on actuals.
This privacy policy is subject to change without notice.
Weddings & Large Events
For Weddings & other large events the following payment schedule shall be applicable:
- 30% of the gross total at the time of booking
- 50% of the gross total 60 days prior to the event
- 20% prior to the 7 days prior to the date of event in order to confirm the booking
- Additional services and extras at the time of checking out
The property can be exclusively booked for a Wedding or other celebratory events
at Rs. 5,00,000 (taxes extra) for one night which includes all outdoor, indoor
spaces and rooms
It is also possible to book designated areas within the palace, both inside or outside, including for exclusive lunches or dinners. This would vary between Rs.
20,000/- and Rs.50,000/- depending upon the size of the group (taxes extra).
Conference equipment is provided on actuals but requires sufficient notice including specification such as the lumens of the projectors, quality of charts, display
boards, sound equipment etc.
We have all suite of ancillary service professionals empaneled with us to offer you
a one-stop shop for weddings and large events. This would include florists, photographers, local musicians, dance performers and even the occasional elephants.
For Weddings, with the exception of photographers / videographers, we do not allow any personal vendors. These are industry best practices and based upon a
precedence of damage having occurred when unprofessional vendors were hired
by clients
The owner Ram Kaushik has successful curated and delivered hundreds of weddings in his hospitality career and will offer the most thorough and seamless experience
Loss & Damage
The hotel shall not be responsible for any loss of or damage to your personal belongings
In case any damage is done to the hotel property by guests during their stay the
responsibility for the damage shall be fixed on the guest who made the booking.
The palace management will determine the damage charges consistent with the
extent of item or structural destruction
Children & Extra Beds
We levy no charge for children below 5 years
50% charges of the actual adult room rate paid will be applicable for children below the age of 10 years
An extra bed can be provided for only in the room where space permits and at a
charge of Rs. 1000/- which includes breakfast
Photography / Videography
We do not provide any equipment nor do we guarantee the safety of unattended
equipment
Rates for fashion photography and filming are available on request
Drone videography will require special permission from the local authorities
Guests are permitted to hire their own photographers and videographers
We have empaneled photography professionals depending upon the requirements
of the guests especially within wedding and fashion photography
Environment Sensitivity
We prohibit playing loud music (DJ/disco/loudspeaker) unless there is a special
event such as a marriage and within agreed hours
We have identified specific areas within the property where this maybe possible
for the limited agreed time
No music is allowed after 22:00
No fireworks, crackers and other ammunition is allowed as this disturbs the local
village environment
Please respect local mannerisms within the village including appropriate clothing,
politeness, and not going into their homes uninvited
Advance & Cancellation Policy for whole property booking
After the confirmation of the booking, please note our advance payment policy:
- 30% of the gross total at the time of booking
- 50% of the gross total 60 days prior to the event
- 20% prior to 7 days of the event in order to confirm the booking
- If not complied to, the booking can be cancelled
- Full clearance of pending bill at the check-out
Total advance paid will be retained if cancelled anytime between 60 days to 31
days prior to the date of the event
30% advance paid will be retained if cancelled anytime before 60 days prior to the
event
In case of any cancellation the service tax on the advance will have to be retained
as it is to be paid by us to the authorities by the 5th of the subsequent month
Advance & Cancellation Policy for FIT / GIT (Regular bookings)
25% retained by us if cancelled / amended 15 days in advance
50% retained by us if cancelled / amended 7 days in advance
50% retained by us of the cancelled rooms if few of the total booked rooms are
cancelled / amended
100% if cancelled / amended 3 days prior to booking
Credit/Debit card cancellations will be charged 5% extra
For Groups / for Special Celebration Dates
(24th, 25th, 30th & 31st of December & Long weekends)
25% retained by us if cancelled / amended 45 days in advance
50% retained by us if cancelled / amended 30 days in advance
100% retained by us if cancelled / amended 15 days in advance or closer to the
dates
Credit/Debit card cancellations will be charged 5% extra
Any amendment of the booking will be treated as a cancellation and will be governed by the Cancellation Policy
A group booking is defined as a minimum of five rooms
Refunds will be processed only through cheque for bookings made by cash,
cheque or bank transfer
Security
Firearms/Weapons are strictly prohibited unless carried by the Police on official
duty
Guests may be subject to checking for firearms/weapons where there may be a
requirement to do so
Pets
We do not have any residential facilities for pets
We do not allow any pets to visit the property
Differentially Abled / Divyang
We provide wheelchair assistance for mobility needs
We will prioritise allocation of groundfloor rooms to such guests
We require that such guests be accompanied by their family / friends / carer
As a heritage property we do not have purpose built ramps for our guests requiring such facilities but our staff will happily assist wherever the need for such intervention may be required
Right of Admission
As a private property the management and its staff are vested with the authority to
deny / limit admission to any person / people they attribute as a deterrent to the
ambience and environment maintained for the guests.
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