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Home
The Palace
Rooms
Dining
Tourism
Gallery
Activities
Contact
Cancellation & Refund Policy
Cancellation
Cancellation requests must be made through our customer service team.
Cancellations can be processed up to 5 days prior to your check-in date.
Refund
You have the option to reschedule your stay to new dates, based on room availability.
Refunds will be processed manually and may take up to 7-10 business days.