Cancellation & Refund Policy

Cancellation

  • Cancellation requests must be made through our customer service team.
  • Cancellations can be processed up to 5 days prior to your check-in date.

Refund

  • You have the option to reschedule your stay to new dates, based on room availability.
  • Refunds will be processed manually and may take up to 7-10 business days.